With nearly two decades of rich experience, Mohammad is a recognized expert and international public speaker in the realms of Digital Services, the Internet of Things (IoT), and Customer Experience Management (CEM). His career spans both B2B and B2C sectors, where he has garnered an impressive track record of product development and management success.
His expertise extends across digital service transformation, IoT & Machine to Machine (M2M) communication, and marketplace management, showcasing his ability to drive innovation and strategic growth. As a co-founder of the CXP Association, he has dedicated himself to elevating customer experience through digital transformation at strategic, operational, and execution levels.
